1. Have you ever used Napster software?
yes
no
2. Which of the following statements best describes how often you log into Napster?
more than once a day (over 7 times a week)
5-7 times a week
2-4 times a week
once a week
less than once a week
never
3. What features of Napster would you rate as most important?
ability to search for songs
technical information (download speed, etc.) about the songs you find online
easy to use interface
online chat rooms
ability to play songs as you download them
other (see question 4)
4. If you selected 'other' in question 3, please type in the feature of Napster you find most important below.
5. Napster is considering a plan to begin charging $4.95 a month for its service in part to cover license fees for songs. If Napster charged for its service as it currently exists, would you be willing to pay this monthly subscription fee?
yes
no
not sure
6. If you are unwilling to pay for Napster as currently available at $4.95 a month, are there any Value added Services/Features (VAS) that might change your mind?
yes, but they would have to be fantastic
yes, but they would have to be good
not sure
no, but I might be tempted
no, sorry no way
7. If you answered "yes", "not sure" or "no, but I might be tempted" in question 6, which VAS would you most like to see?
online help desk
free Software Upgrades
improved search engine that looks for titles from people who are currently offline for later download
ability to download titles directly from record companies for a small per download fee
free events such as concerts for subscribers only
better chatroom support
other (see question 8)
8. If you selected 'other' in question 7, please type in the VAS you most like to see below.
9. Which statement best describes your current interest in music?
Listening to music is extremely important to me and I listen as often as I can
Listening to music is pretty important and I listen whenever I have some free time
Listening to music is fun but I don’t listen as often as I would like
Listening to music is ok…something I do when I’m bored and can’t think of anything else to do
I don’t listen to that much music
10. What is your current household income (count your parents' income if you are a student)?
less than $15,000
$15,000 to $24,999
$25,000 to $34,999
$35,000 to $44,000
$45,000 to $54,999
$55,000 to $74,999
$75,000 to $99,999
$100,000 and above
11. Which statement best describes your computer knowledge?
I have my own web site and/or I can do programming in C++, Java, etc.
I have a personal web page and/or know my way around Windows/Linux/Mac so well people ask me for help
I can browse the web pretty easily, but sometimes need help with simple computer problems (well simple for some people)
I don’t surf the web that much, and prefer to have help nearby just in case
I think I know where the ‘on’ switch is...I think...
12. And finally, if you have additional comments regarding why you would be unwilling to pay for subscribing to Napster, or any additional comments regarding the questions listed above, please type them below: